Shipping policy

Last updated: October 22, 2026

Where we ship

We currently ship only to addresses in the 48 contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, US territories or military (APO/FPO/DPO) addresses, because we have not verified delivery times there, and we do not ship outside the United States.

Shipping cost

Shipping is free on every order ($0.00 at checkout).

Delivery time

Each product page shows an estimated delivery time for that product, in business days, covering both the time to prepare your order and the time in transit. Business days are Monday through Friday, excluding US federal holidays. The estimate is not a guarantee.

Estimates can differ between products, so items in one order may arrive on different days.

Separate packages

Items in one order may ship from different warehouses. When that happens, they arrive in separate packages, each with its own tracking number.

Tracking

After an item ships, a shipping confirmation email with its tracking details is sent to the email address used at checkout. If you think it is missing, contact us.

Delays

If we cannot ship your order in time to meet the estimate shown when you ordered, we will tell you. You can then cancel it for a prompt full refund.

Duties and import fees

Some items may ship to you from outside the United States. Our fulfillment partner states that US import tariffs on goods shipped from China are included in its shipping price, which we pay. If a carrier asks you to pay a duty or fee to release a package from us, contact us before paying.

Late, missing or damaged packages

If tracking stops updating, your package is late, or it arrives damaged, contact us with your order number. For a late or missing package, we open a trace with the carrier and our fulfillment partner and tell you the result and your options. Damaged and wrong items are covered by our refund policy.