FAQ

Questions

Will it work with my setup?

Where compatibility matters (the ports on the USB-C hub, the laptop sizes the aluminum stand supports), the product page lists the details our supplier provides. If a product page does not answer it for your setup, ask us before you order rather than after.

What is actually in the box?

Each product page lists what is in the box, so you can see which cables, adapters or hardware are included.

Do I need tools?

The clamp-on items (the under-desk headphone hook and the under-desk cable tray) attach to the desk edge with a clamp; their product pages list what they need. If you are not sure whether a product needs assembly, ask us before you order.

How long does shipping take?

Each product page shows its estimated delivery time in business days, covering preparation and transit. Estimates differ between products. We ship only to the 48 contiguous US states and Washington, D.C., and shipping is free. Details are in our shipping policy.

Can I return it?

If it arrived faulty or damaged, or it is the wrong item, yes: we replace it or refund it in full, including any shipping you paid. We do not accept returns of items that arrive as described and undamaged, where the law that applies to you allows this, so if compatibility is a concern, ask us before you order. You can cancel for a full refund until your order ships. See our refund policy.

Is there a warranty?

None of our product pages states a manufacturer warranty, so we do not promise one. If an item arrives faulty, our refund policy covers it: we replace it or refund it in full.